We Answer Frequently Asked Questions

Yes, we're an authorized dealer for many manufacturers who offer different coupons, deals, or rebates on their systems.

This tax credit was developed to encourage homeowners to install higher efficiency heating and cooling systems, but you should consider these facts before deciding: Is your current system nearing or older than its average lifespan? A system that is 15 years old is probably costing you more than you realize in utility and energy costs. How much longer will you be in your home? If you think you will be living in your home for a few more years, it probably makes sense to replace it with a high-efficiency system. This will also increase the value of your home when you sell it!

Contact us for more information regarding specific systems. Once you choose the eligible tax credit system that's right for you, we’ll provide you with a verification certificate.

Contact your tax professional for more details and specific instructions.

Yes. We make our appointments convenient for our customers. Please call us at 1-888-TWO-KOOL to schedule a convenient time.

If you are considering installing a central air conditioning or heating system you will want to consider efficiency ratings, the cost of the system, as well as the cost of maintaining it. Remember, central air conditioning and heating systems always increase the value of your home. Email us for details and our experts will be happy to give you a free, professional, no-obligation estimate.

On average, once the equipment is delivered, an in-house installation will take approximately 4 to 8 hours. Commercial installations may take longer depending upon the size of the system.

R410a is the earth-friendly "green" coolant that is replacing Freon. Beginning in 2010, Federal law requires that Freon will no longer be produced. Complete Commercial Repair has been ahead of this environmental curve and has been using R410a for more than two decades.

Our money-back guarantee covers all Trane equipment sold and installed by us.

Yes. Special promotional financing options change from time to time. When available, six months same as cash financing is available to all qualified consumers. Simply email us for information and details about the latest promotional offers.

By following these simple guidelines, you can estimate whether or not fixing vs. repairing is the right decision. On average, the lifetime of an air conditioning unit is 10-15 years and a furnace is 15-20 years. However, these are guidelines. If a unit has been repaired several times or has had higher-than-average wear, then even if it's before the average lifetime of a typical system, it might make sense to replace it. Some systems can cost just $3000 to replace, so if you take into account the age of the system plus the cost of a repair at $500, it probably makes more sense just to replace it.

Is it starting to make noises? Is it cooling and/or heating all areas of the house sufficiently? Have your utility bills gone up for no apparent reason? Has it been taking longer to cool down or heat the space? Any of these are signs that you may need service to avert any further serious damage to your system as well as keep your home or business comfortable for the people and pets in it.

SEER stands for Seasonal Energy Efficiency Ratio. The higher the SEER number, the more efficient the system is and the less it will cost in the long run to own and operate it.

Maintenance agreements are an easy and inexpensive way to protect your home, your family, or your business from the sudden failure of your system. You always want to be sure that your system is up and running when you need it on that first hot or cold day of each season! With our maintenance agreements, you'll enjoy seasonal tune-ups two times a year, and, as a maintenance customer, you receive discounts on parts as well.

Annual service agreements start at just $125.00 per year, per unit. This is an inexpensive way to protect your system from sudden failure and discomfort when the seasons change.

Yes.